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Vici Dial Software Provider - Hyderabad
Tuesday, 20 December, 2016Item details
City:
Hyderabad, Andhra Pradesh
Offer type:
Offer
Item description
Open source call center software with predictive dialer capabilities. Handles inbound,
outbound, and blended phone calls. redial, automatic callback, disconnected number
detection, logout login report, Option to dial in predictive and time preview mode, time-
based DNC feature, Option to align agent to multiple campaigns, Option to dial multiple
numbers against an account. One thing that you love about this tool is that it is very
easy to use, so very easy to understand! Great customer service tool This dialer was
really easy to set up agents and takes no time to get agents ready to place calls No
Serious training required because this dialer is so straight forward!
Features of our Dialer :
Blended Calling
Call Logging
Call Recording
Call Routing
Call Scripting
Campaign Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Premise-Based Call Center
Progressive Dialer
Quality Management
Queue Manager
Virtual Call Center
Contact us at : janakiram: +91-9949456564 info@procode.in 040 48514445
outbound, and blended phone calls. redial, automatic callback, disconnected number
detection, logout login report, Option to dial in predictive and time preview mode, time-
based DNC feature, Option to align agent to multiple campaigns, Option to dial multiple
numbers against an account. One thing that you love about this tool is that it is very
easy to use, so very easy to understand! Great customer service tool This dialer was
really easy to set up agents and takes no time to get agents ready to place calls No
Serious training required because this dialer is so straight forward!
Features of our Dialer :
Blended Calling
Call Logging
Call Recording
Call Routing
Call Scripting
Campaign Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Premise-Based Call Center
Progressive Dialer
Quality Management
Queue Manager
Virtual Call Center
Contact us at : janakiram: +91-9949456564 info@procode.in 040 48514445