Vici Dial Software Provider - Hyderabad

Tuesday, 20 December, 2016

Item details

City: Hyderabad, Andhra Pradesh
Offer type: Offer

Contacts

Contact name janakiram
Phone 9949456564

Item description

Open source call center software with predictive dialer capabilities. Handles inbound,

outbound, and blended phone calls. redial, automatic callback, disconnected number

detection, logout login report, Option to dial in predictive and time preview mode, time-

based DNC feature, Option to align agent to multiple campaigns, Option to dial multiple

numbers against an account. One thing that you love about this tool is that it is very

easy to use, so very easy to understand! Great customer service tool This dialer was

really easy to set up agents and takes no time to get agents ready to place calls No

Serious training required because this dialer is so straight forward!

Features of our Dialer :



Blended Calling

Call Logging

Call Recording

Call Routing

Call Scripting

Campaign Management

Inbound Call Center

IVR / Voice Recognition

Manual Dialer

Outbound Call Center

Predictive Dialer

Premise-Based Call Center

Progressive Dialer

Quality Management

Queue Manager

Virtual Call Center

Contact us at : janakiram: +91-9949456564 info@procode.in 040 48514445